- Is there a free plan?
- Yes. The Free plan covers 100,000 events a month and three seats, with no time limit.
- What counts as an event?
- Any action you send to Lumen, such as a page view, sign-up or button press. Identify calls are free.
- Can I change plans later?
- Upgrade or downgrade at any time. Changes are prorated to the day on your next invoice.
- Do you offer annual billing?
- Annual plans cost the same as ten months and can be paid by card or invoice.
- Where is my data stored?
- In the EU or the US, your choice. Data never leaves the region you pick.
- Can I delete my data?
- Delete individual users or the whole workspace from settings. Deletion completes within 30 days.